Privacy Policy

Patriot Flooring Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our flooring services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request a free quote for flooring services
• Subscribe to our newsletter
• Contact us via phone, email, or in person
• Schedule a consultation or service appointment

Types of information we may collect include:

• Name: First and last name
• Email Address: For communication and quote delivery
• Phone Number: For follow-up calls and service coordination
• Address: Property address for service delivery and estimates
• Project Details: Information about your flooring needs, preferences, and property specifications

How We Use Your Information

We use the information we collect for the following purposes:

• Providing Quotes: To prepare accurate flooring estimates and proposals
• Communication: To respond to your inquiries and provide customer support
• Service Delivery: To schedule appointments, coordinate installations, and deliver flooring services
• Business Operations: To manage customer relationships and improve our services
• Marketing: To send promotional materials (with your consent where required)
• Legal Compliance: To comply with applicable laws and regulations

Data Collection Methods

We collect information through the following methods:

• Forms: Contact forms, quote request forms, and newsletter signup forms on our website
• Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. See our Cookie Policy for more details.
• Analytics: We may use third-party analytics tools to understand how visitors interact with our website
• Direct Communication: Information provided during phone calls, emails, or in-person interactions

Third-Party Sharing

We may share your information with third parties in the following circumstances:

• Contractors and Subcontractors: With trusted partners who assist us in delivering flooring installation and related services
• Service Providers: With vendors who help us operate our business (e.g., payment processors, email services)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS technology
• Secure storage of customer information
• Access controls limiting who can view your data
• Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Providing our services and maintaining customer records
• Complying with legal and regulatory requirements
• Resolving disputes and enforcing agreements

After the retention period, we securely delete or anonymize your information.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of receiving marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

How to Request Data Deletion

If you wish to request the deletion of your personal information, you may:

1. Send an email to [email protected]
2. Use the subject line: "Data Deletion Request"
3. Include your full name and contact information for verification purposes

We will respond to your request within 30 days and verify your identity before processing the deletion request.

Contact for Privacy Concerns

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Providing notice through our website or other appropriate means

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications indicates your acceptance of the updated policy.